BEST IN-CLASS SUPPORT
WHATEVER YOU’RE AFTER, WE CAN HELP.
Looking for some video trainings?
FREQUENTLY ASKED QUESTIONS
CLOUD 101
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A login is provided after signing up for Sentry. Your Administrator creates User logins or contact your Lite-Check Account Manager.
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Non–Sentry customers have basic access to general diagnostics and simple reports, whereas Sentry subscription members have full access to fully customizable downloadable reports and many other features.
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Stores a digital record of every inspection performed on a vehicle. Legible reports that include photos, before & after photos, and provide analytics to fleet managers.
APPS 101
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All diagnostic data is displayed on the tablet/phone, eliminating the need for technicians to return to the tester. Printed/Saved diagnostic reports are also available.
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Google Play Store lcfleetsolutions.com
Sentry is now available in the Apple App Store. -
The Lite-Check Sentry app is now avaliable on the apple ios App Store.
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Allow all permissions. Do not pair Bluetooth through the tablet / phone; pair directly from the app.
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Android Operating Systems 8.0 or Newer.
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LC DOT
This is the remote control for the Inspector & verified inspections.
CERTIFIER
This is the remote control for the Certifier 1200.
CERTIFIER 1200
This is the computer's operating app for the Certifier 1200.
USING THE APP
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Click the "+" icon next to the Unit ID field and enter all required information.
Required:
ID#, VIN, Unit Type, Power Unit yes/no, ABS yes/no, # of axles, Duals/wide based/singles, Brakes disc/drum
Optional:
Decal, License, state, lessee, Tire inflation, trunnion axles, brake chamber type/size
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Click on the Unit. Click the Workorder icon on the right side of the Unit. Create work order required.
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Click on the Fleet Status page and scroll down to Units due for inspection. Apply any filters needed.
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Power on 930. Power on the tablet. Open the app and click the Bluetooth icon. Wait for the 930 serial number to appear and select it.
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First, pair by entering the Android BT pairing screen. Power on the tire tool and navigate on screen to BT pairing screen. Enter PIN# 1235. Now, open the LC DOT app and pair from the BT icon.
ADVANCED SUPPORT
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Contact service@lite-check.com
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Yes, video call, phone.
Service department phone/email/webinars.
Website, manuals, and training documentation.
YouTube and Social Media.
We offer on-site training for a fee. Please contact by phone if desired. -
Call us at 800.343.8579 or 509.535.7512.
You can also email us at service@lite-check.com
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Call us at 800.343.8579, choose option 1. If you are looking for a specific contact please refer to their direct line in their email signature.
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Lite-Check products have a one-year limited warranty on parts and labor against manufacturing defects. All warranty services are to be performed at Lite-Check, Spokane, Washington.
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Never fear, the great reboot is here! Hold the power button and volume down for 7 seconds until reset. Cycle power if it locks up.
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Please reach out to info@lite-check.com
Inspector 930
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All existing ECUs on the market including Wabco, Bendix, Haldex, GEN2.
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Yes, although only the Truck's Output of air and electrical.
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Through Bluetooth and the Lite-Check Sentry app. Power on 930. Power on the tablet. Open the app and click the Bluetooth icon. Wait for the 930 serial number to appear and select it.
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Power On and connect 7-way cable. Press the ABS button. That easy!
GENERAL PRODUCTS
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Power by the Aux circuit of a tractor. Operate tractor circuits and 137 places a 5amp load and displays output voltage. A switch will turn on/off 5amp load in the case of connecting to the output of the trailer. Air gauges display Emer/Serv output pressure and will assist in identifying leaks.
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Regulated air on Emer and Serv to simulate a tractor. Air leaks identified on Emer, Serv, or internal. Remote control enables brake inspections by one person.
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More efficient enabling more inspections. Remote control so technicians can capture/identify more faults accurately.
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You can purchase some accessories from our website visit the pricing page to see more, and for accessories not listed please reach out directly to our service department.
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Lite-Check may offer discounts during sales and promotion events, bulk-purchases, and more. Give our team a call to find out if your purchase qualifies for discounts.
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Lite-Check products increase efficiency with the use of only one tool, one person, and one process.
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Lite-Check can support and diagnose both commercial and consumer trailers.
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Electrical, Wiring, Lighting, Air Brake Systems, ABS Systems, Fleet Maintenance Management bottlenecks.
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All custom and DOT inspections stored. All vehicles stored. Highest OOS items stored. ABS fleet statistics stored. Fleet status reports. Technician performance.
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Yes. The Noregon PLC adapter is incorporated into the Certifier. We are constantly evolving and adding software integrations, for more information and contact support.
MAINTENANCE & UPGRADES
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Request from Lite-Check, and follow guided instructions. Firmware updates are free. Hardware can be replaced with current standards. Sentry software app via Google Play Store or cloud site.
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Yes, optional 2-year, 3-year, etc. Cost varies by product; please reach out to Lite-Check sales for help.
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Supply clean, dry, filtered air. Do not weld on the vehicle while connected.
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Disconnect power. Remove screws on the back panel. Open slowly observing cables and wires.
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Use two properly sized wrenches. Use thread sealant when installing new quick disconnects.
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Paper towels, WD-40, grease. Clean excessive grease/debris/oil and reapply proper dielectric grease.